Shipping Information
DISPATCH
All orders placed before 1pm Mon-Fri (excluding bank holidays) will be dispatched the same day via the Postal Service highlighted below for your area.
Orders placed after 1pm Monday-Friday (excluding bank holidays) will be dispatched the next working day. If your order is placed on a weekend the order will be dispatched the next working day.
We use both Royal Mail and DPD Local to deliver our packages and this depends on the product ordered, its size as well as weight.
Low volume orders are sent in a large letter format with a restriction by Royal Mail of 4 Polishes per package due to the hazardous classification of this product – thus you may receive your order in more than one package.
DANGEROUS GOOD RESTRICTIONS
Some of our products are classified as hazardous such as Removers and Cleansers. This will impact our ability to deliver to certain destinations and use certain delivery methods.
Royal Mail restrict these items and therefore a courier option will be used. The following areas will not be able to purchase these items if their order is under £45: Guernsey, Jersey, Isle of Man, Isle of Wight, Scottish Islands, Scottish Highlands, Northern Ireland and The Republic of Ireland.
SHIPPING RATES
UK Mainland:
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to deliver this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to deliver this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped FREE via DPD Next Day Courier - Tracked. DPD aim to deliver this in 1-2 working days but this is not always guaranteed.
There will also be 2 Paid for options:
- Orders below £20: Royal Mail 1st Class - £1.50
- Orders Below £45: DPD Next Day Courier - Tracked - £5.99
Isle of Wight:
The below rates apply to the following postcodes:
PO30 – PO41
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to delivery this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to delivery this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped via DPD Two Day Courier – Tracked at a rate of £11.99. DPD aim to deliver this in 2-3 working days but this is not always guaranteed.
There will also be 1 Paid for option:
- Orders below £20: Royal Mail 1st Class - £1.50
Isle of Man:
The below rates apply to the following postcodes:
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to deliver this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to deliver this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped via DPD Two Day Courier – Tracked at a rate of £18.99. DPD aim to delivery this in 2-3 working days but this is not always guaranteed.
There will also be 1 Paid for option:
- Orders below £20: Royal Mail 1st Class - £1.50
Northern Ireland:
The below rates apply to the following postcodes:
BT
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to delivery this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to deliver this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped via DPD Two Day Courier – Tracked at a rate of £18.99. DPD aim to delivery this in 2-3 working days but this is not always guaranteed.
There will also be 1 Paid for option:
- Orders below £20: Royal Mail 1st Class - £1.50
Republic of Ireland:
Royal Mail International Standard shipping at a rate of £10.99. Royal Mail aim to deliver this in 3-5 working days but this is not always guaranteed.
Two Day Courier – Tracked at a rate of £18.99. DPD aim to deliver this in 2-3 working days but this is not always guaranteed.
Scottish Islands:
The below rates apply to the following postcodes:
HS1 - HS9, KW15 - KW17, ZE1 - ZE3
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to delivery this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to delivery this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped via DPD Courier – Tracked at a rate of £18.99. DPD aim to deliver this in 2-4 working days but this is not always guaranteed.
There will also be 1 Paid for option:
- Orders below £20: Royal Mail 1st Class - £1.50
Scottish Highlands:
The below rates apply to the following postcodes:
AB36 - AB38, AB55 - AB56, FK17 - FK21, IV1 – IV63, KA27 – KA28, KW0 - KW14, PA20 – PA78, PH19 – PH29, PH32 – PH33, PH45 – PH48, PH30 – PH31, PH34 – PH44, PH49 – PH50
FREE Royal Mail 2nd Class delivery on all orders. Royal Mail aim to delivery this in 3-5 working days but this is not always guaranteed.
All orders over £20 will be shipped FREE via Royal Mail 1st Class. Royal Mail aim to delivery this in 1-3 working days but this is not always guaranteed.
All orders over £45 will be shipped via DPD Courier – Tracked at a rate of £11.99. DPD aim to deliver this in 2-4 working days but this is not always guaranteed.
There will also be 1 Paid for options:
- Orders below £20: Royal Mail 1st Class - £1.50
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Delivery Dates for Christmas & New Year
Orders UNDER £45 – Standard Postage
BEFORE Christmas
- All orders are despatched on the same day when ordered before 1pm.
- Currently the postage service is under immense pressure due to the current situation, the festive season and the huge rise in online shopping.
- Thus, irrespective of whether you select 1st class or 2nd class your orders are NOT guaranteed delivery before Christmas.
- To avoid disappointment, it would be highly recommended to select the Next Day courier UK Mainland option when checking out.
AFTER Christmas
- Orders placed after 10am on 24 December 2020 will be despatched on 29 December 2020.
- Orders placed after 10am on 31 December 2020 will be despatched on 4 January 2021.
- Currently the postage service is under immense pressure due to the current situation, the festive season and the huge rise in online shopping.
- Thus, irrespective of whether you select 1st class or 2nd class your orders are NOT guaranteed delivery on their normal delivery metrics.
Orders £45 and OVER – Next Day UK Mainland Courier service
BEFORE Christmas
- All orders are despatched same day when ordered before 1pm.
- Orders £45 and over will automatically be sent via Next Day Courier UK mainland.
- For delivery before Christmas, place your order by 1pm on Tuesday 22 December 2020 for delivery on Wednesday 23 December 2020 and Thursday 24 December 2020.
AFTER Christmas
- Orders placed BEFORE 1pm on 24 December 2020 will be despatched on 24 December 2020 for Delivery Tuesday 29 December 2020.
- Orders placed AFTER 1pm on 24 December 2020 will be despatched on 29 December 2020 for Delivery Wednesday 30 December 2020.
- Orders placed BEFORE 1pm on 31 December 2020 will be despatched on 31 December 2020 for Delivery 4 January 2021.
- Orders placed AFTER 1pm on 31 December 2020 will be despatched on 4 January 2021 for Delivery 5 January 2021.